Book your next appointment at Basel or Bottmingen
Book your next appointment at Basel or Bottmingen
These Terms of Service apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers. Consumers are individuals who purchase goods for purposes not related to their commercial or professional activities.
The purchase agreement is concluded with Wemag Dienstleistungen GmbH. By listing the products in our online shop, we present a binding offer to enter into a contract for these items. You can add our products to your shopping cart without obligation and correct your entries at any time before submitting your binding order using the correction tools provided in the order process. The contract is concluded by clicking the order button, thereby accepting the offer for the goods in your cart. You will receive confirmation via email immediately after submitting the order.
The language available for the conclusion of the contract is German. We save the contract text and will send you the order details and our terms in text form. The contract text can be viewed in your customer login area.
Shipping costs may apply in addition to the stated product prices. Further information on shipping costs can be found in the individual product listings. We only deliver to addresses within Switzerland and Liechtenstein. Self-collection is not possible.
We offer the following payment methods:
The goods remain our property until full payment is received. We reserve the right to register this retention of title.
If goods are delivered with obvious damage, please report this immediately to the carrier and contact us as soon as possible. Failure to make a complaint or contact us does not affect your statutory rights, but it helps us assert our own claims against the carrier or shipping insurance.
Unless otherwise expressly agreed, the statutory warranty rights apply. Customers are expected to inspect goods promptly and report any defects immediately. Failure to do so will be considered acceptance of the goods unless the defect was not detectable upon inspection. Later-discovered defects must also be reported immediately.
Defective products must be returned with a detailed description. You bear the return shipping costs. We will remedy the defect by repair or replacement. If this fails, you may withdraw from the contract. Minor defects do not entitle you to withdraw. Price reduction is excluded.
Exceptions to warranty limitations include damage resulting from:
For used goods, warranty claims are excluded after one year from delivery.
Additional guarantees and terms may be listed per product. Our customer service is available Mon–Fri, 8:00–17:00 at info@cp-praxis.ch.
Returns are generally excluded.
Important usage instructions:
If usage instructions are disregarded, Wemag Dienstleistungen GmbH disclaims any liability. Liability is limited to the product value. Indirect, consequential, or incidental damages are excluded to the fullest extent permitted by law.
Swiss law applies exclusively. Jurisdiction is the registered office of Wemag Dienstleistungen GmbH.
Wemag Dienstleistungen GmbH may collect, process, store, and share personal data in compliance with applicable data protection regulations. Data may be processed for the following purposes:
Third parties in Switzerland or abroad may be engaged for data processing. If you use third-party services through us, the necessary data will be shared accordingly.
If any provision is or becomes invalid or incomplete, the remainder of the terms shall remain unaffected. Invalid or missing provisions shall be replaced by the applicable legal provisions.
These terms apply to all treatment bookings made via the online shop. They regulate the relationship between Wemag Dienstleistungen GmbH and the client. These terms are valid at the time of treatment and apply unless otherwise stated.
Before every treatment, Wemag Dienstleistungen GmbH collects an updated medical history (“health questionnaire”). Clients must provide accurate and complete information. Treatments may be refused or postponed pending medical approval.
Appointments must be canceled or rescheduled at least 24 hours in advance via phone or email. In case of no-show or late cancellation, a CHF 100 no-show fee may be charged.
Fees for treatments are discussed in advance (unless standardized) and are payable immediately afterward. Accepted methods: debit, credit card, TWINT, or invoice.
Clients must report dissatisfaction within 72 hours. Wemag Dienstleistungen GmbH is liable only for gross or willful misconduct. Liability for minor negligence and acts of auxiliary persons is excluded where permitted by law.
Our privacy policy describes how we handle and protect personal data. By using our services, you agree to this policy.
These terms and the privacy policy form the entire agreement. Any other agreements are not binding.
Swiss law applies. Jurisdiction lies with Wemag Dienstleistungen GmbH’s registered office.
If any provision is or becomes invalid or incomplete, the remainder remains in effect. Invalid or missing provisions shall be replaced by the applicable legal provisions.
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